Account Management

Our commitment to client account management is reflected in the quality and experience of our dedicated Account Management Team.

Our Account Managers are highly experienced and focussed on delivering specific aspects of Account Management:

• Service Level Compliance
• Key Performance Measurement
• Travel Policy Adherence
• Cost Saving Initiatives
• Route Deal Analysis
• Management Information Reporting

Our Account Managers follow the principle of working on the basis of an open book partnership to ensure clients benefit from clear service performance and financial accountability.

In summary, our Account Managers build solid, long-term relationships with their clients by applying the following strategies:

• Listening to customers and understanding their requirements and business objectives
• Analysing existing travel patterns & policies and identifying areas where value can be added and costs reduced
• Assisting clients with communicating the benefits of a managed travel policy within their organisation
• Reviewing the success of the partnership with ongoing measurement and monitoring of the service provision, continually offering advice and service enhancements

To find out more about how our account management expertise can benefit your organisation please contact us by e-mail: sales@travelmed.gr

If you are already a customer, and would like to understand more about how our account management expertise can be integrated into your corporate travel programme, please call your dedicated Account Manager.