Our Values and PrinciplesOur values are fundamental to our success. They are the foundation of our company, define who we are and set us apart from the competition. They underlie our vision of the future, our business strategies and our decisions, actions and behaviors. Our values guide our everyday actions and ensure a common understanding of what we can expect from one another. We live by them. They endure.
The following core values and principles, outlined below, have served as a continuing source of strength within our organization. They remain at the heart of who we are and who we strive to be:
Working Together: We combine our skills and knowledge to deliver success - working together we excel!
Respect: We respect each other and seek out even the quietest voice. Our people are our greatest strength and success depends on everyone. Through respect, we help bring out the full potential of each person.
Trust: We want to live and work in an environment where communications are open�where people feel free to take risks, to share their points of view and to speak the truth as they see it. Trust people to do the right thing�and help them to understand your underlying reasoning and philosophy�and they won�t be disappointed.
Integrity: Integrity is our foundation. We honour our commitments and base our relationships on trust. We believe interactions with our customers, partners and employees must always be open, fair, respectful and honest.
Service: We provide our customers with personal attention, quality work and maximum value.�
High Performance: We pride ourselves in producing quality, value-added solutions for our clients - we go the extra mile!
Growth: We invest in the development of our people to foster sustainable growth in the business. We are always learning.
Go the Extra Step: We take actions that build lasting connections and loyalty
Principles that Guide Travelmed
- To serve customers throughout the world with travel products of the highest quality backed by a guarantee of satisfaction.
- To render a service to customers that is outstanding in its helpfulness and courtesy. To give full recognition to employees and Representatives, on whose contributions Travelmed depends.
- To share with others the rewards of growth and success.
- To maintain and cherish the professional spirit of Travelmed.
- To adopt full, open and transparent partnerships with suppliers, clients and employees.
- To continuously strive to improve the quality of all we do.
- To delight existing and prospective customers with our level of service and support.
- To maintain a highly motivated and talented workforce with equal opportunities for all.
- To implement the best technological innovations and working processes to achieve maximum operational efficiency for our clients.
© 2012 Travelmed Group
© 2012 Travelmed Group